We’ve all been there – left our wallet in a shop, left a folder on the bus or forgotten to pick up our keys in a cafe. It happens to the best of us.
When it comes to client confidentiality though, there is no room for human error. It’s absolutely critical, both to our patients and to our careers, that patient notes are kept securely.
With a little foresight, there are secure ways to keep therapy client notes, beginning with the way that you store them.
By far the most secure option is to forego paper notes and to use a digital patient management system instead. If you’re not ready to go that far, taking notes using pen and paper, transferring them to an online system and then destroying the paper notes is another viable option.
We have created an ebook that details all of this and more to help you identify the client management system that will enable you to run your practice more securely and more efficiently. Click the button to begin your download.
Download our ebook: 10 Things to Look for in an online client management system for counsellors
For some counsellors, keeping the administrative side of their work organised is a breeze. Others struggle daily to manage a growing stack of paper notes, Word documents, spreadsheets and personal and professional calendars.
And that’s not to mention dealing with security and managing the ever present risk of losing a highly confidential client file.
Online client management systems offer secure ways to keep therapy client notes, and reduce the time you spend on admin, condensing – even eliminating – paperwork, and helping you to manage your caseload efficiently.
These systems provide safe ways to organise counselling client paperwork. Notes and records are locked behind passwords or encryptions, so even if the device that the notes are stored on gets into the wrong hands, no one but the therapist can access them. Some client management systems keep records as securely as an NHS system.
Some systems also offer patient outcome questionnaires and reporting, allowing you to track a client’s progress throughout a course of their therapy.
Ultimately, choosing an online client management system it comes down to how each individual therapist prefers to manage their records. We’ve created a new ebook to help you to identify what you need from a client management system in order to run your practice more effectively and more efficiently.
10 Things to Look for in an online client management system for counsellors
After months of rigorous audits and independent assessments, Mayden, the company behind bacpac is proud to announce that it has been accredited with ISO 27001: an internationally recognised information security management certification by BSI.
Read the official press release here.
Would you like to be able to access your client records securely from more than one location or device, so that you can work from anywhere?
It couldn’t be simpler.
1. Log into bacpac
2. Click the “Add New Client” button at the top of the page
3. Add your client’s name and date of birth
Your client is now registered! Continue reading
As a private practitioner it’s likely that you only get paid for the hours you spend working with your clients. That doesn’t leave a lot of time for admin or for marketing yourself to prospective new clients. Continue reading
Perhaps you’re currently using paper and pen to record client notes, and you have a cabinet full of paperwork. Though you understand the security benefits of moving to an electronic system, and though you know that it could save you time and space, the prospect of moving your files online can be rather daunting.
If something happened to you tomorrow, what would happen to your clients?
Could a trusted colleague reach them? bacpac trial users challenged us to find a solution to this issue without compromising client confidentiality; a sort of living will for therapists.
Is it possible to keep accurate client and business records without spending all of your free time on admin? It’s a question that we know therapists contemplate frequently, and one that we gave a lot of thought to when developing bacpac.