All posts by Martin Davies

User stories: Consolidating our service at West Kent Mind

In this video, West Kent Mind’s lead counsellor and IT manager, Brian Pugsley, shares how the practice uses bacpac in a multi-user environment.

Brian reveals that he no longer has concerns around the security of patient data and the business continuity across multiple locations. He says that using bacpac may even enable further locations to open up!

We’re thrilled to hear that our software is helping such a crucial service and that the therapists love it too.

Thank you for coming to share your story Brian.

GDPR – what does it mean for you?

There’s been a lot of coverage in the media recently about the new EU ruling on data protection – the GDPR (General Data Protection Regulation), and as therapists and counsellors you might well be wondering what it means for you, your practice and your clients.

Well, as a therapist or counsellor, you are classified under the General Data Protection Regulation as a ‘data controller’ and there are some requirements that you will need to ensure you meet.

The rules and requirements around GDPR are complex, so we thought we’d help shed a bit of light on the subject with this short ebook.

Download GDPR ebook

If you have any questions about your role in GDPR, or how bacpac can support with the new requirements, please feel free to get in touch.

10 things to look for in an online client management system for counsellors

For some counsellors, keeping notes from treatment sessions with their therapy clients can be a doddle. For others it’s a constant administrative challenge of managing paper records and updating various databases and other documents, and manually assessing clients’ progress. Not to mention dealing with the ever present risk of losing a highly confidential client file.

Online client management systems can be a great way of reducing the administrative burden, helping counsellors and therapists to manage their caseloads more efficiently and keep records as safely as any NHS system.

When choosing an online client management system for therapy it really comes down to how you want to manage your client records and what you want a system to do for you. Read our e-book and this will help you to understand what to look for in a client management system.

Information booklet cover